Privacy Policy for Rivaraa Store

This Privacy Policy describes how Rivaraa Store (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rivaraa.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. This includes:

Information We Collect Directly from You

  • Basic contact details: name, address, phone number, email.

  • Order information: billing address, shipping address, payment confirmation.

  • Account information: username, password, security questions.

  • Shopping information: items viewed, carted, or added to wishlist.

  • Customer support information: messages or inquiries sent to us.

Information We Collect through Cookies

We collect Usage Data through cookies, pixels, and similar technologies. This includes:

  • Device information.

  • Browser information.

  • Network connection details.

  • IP address.

Information We Obtain from Third Parties

We may receive information from third parties, such as:

  • Service providers like Shopify.

  • Payment processors.

  • Analytics and marketing partners.

How We Use Your Personal Information

  • Providing Products and Services: Processing payments, fulfilling orders, maintaining your account, and enabling features like wishlists and reviews.

  • Marketing and Advertising: Sending promotional emails and personalized advertisements.

  • Security and Fraud Prevention: Protecting the Site from fraudulent or malicious activity.

  • Communication: Addressing your inquiries and providing customer support.

Cookies

We use cookies to:

  • Improve your experience.

  • Analyze usage.

  • Tailor advertisements. You can manage cookies through your browser settings. However, blocking cookies may impact the functionality of our Services.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (e.g., payment processors, shipping partners).

  • Business and marketing partners.

  • Affiliates within our corporate group.

  • Legal authorities when required.

User-Generated Content

Any content you post publicly on the Site (e.g., product reviews) may be accessible to others. Please be mindful of the information you choose to share.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked from our Site. Review their privacy policies before providing information.

Children’s Data

Our Services are not intended for children. If you believe a child has provided personal information, contact us to request its deletion.

Security and Retention

We implement security measures to protect your information but cannot guarantee absolute security. Retention of your information depends on factors like account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access/Know: Request access to personal information we hold.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Request correction of inaccurate information.

  • Right of Portability: Request a copy of your information for transfer to a third party.

  • Right to Opt Out: Opt-out of targeted advertising or the sale of your personal information.

  • Managing Communication Preferences: Unsubscribe from promotional emails at any time.

International Users

We may transfer your information internationally. Transfers will comply with applicable laws, such as GDPR where relevant.